Installation fails on Apple M1 Big Sur: post-install

[ubidefeo]

Bug Report

Describe the bug

When installing Arduino Create Agent for Safari (requires Security Certificates to be added to the Keychain), the installation completes but one error is raised.
On Mac OS Big Sur/Monterey (M1, but could be the same on Intel) the user is requested to enter the password twice, but the second one raises a failure message

Problem running post-install step. Installation may not complete correctly
Error running osascript -e "do shell script \"security add-trusted-cert -d -r trustRoot -k /Library/Keychains/System.keychain /Users/ubi/Applications/ArduinoCreateAgent/ArduinoCreateAgent.app/Contents/MacOS/ca.cert.pem\" with administrator privileges": 0:220: execution error: SecTrustSettingsSetTrustSettings: The authorization was denied since no user 

To Reproduce

Install Create Agent on (M1) Mac running Big Sur or Monterey

Expected behavior

No failure to add the certificate

Environment (please complete the following information):

• OS [e.g. Windows]: Mac OS
• OS version: Big Sur 11.3
• Browser [e.g. chrome, safari]: n/a
• Browser Version: n/a
• Agent Version [e.g. 1.0.0]: 1.2.3
• CPU architecture [e.g. amd64]: arm64 (Apple M1)

Additional context

I have manually ran the script and it fails unless I launch it with sudo, at which point I am prompted with the password dialog and it installs correctly

Fail

osascript -e "do shell script \"security add-trusted-cert -d -r trustRoot -k /Library/Keychains/System.keychain /Users/ubi/Applications/ArduinoCreateAgent/ArduinoCreateAgent.app/Contents/MacOS/ca.cert.pem\""
0:190: execution error: SecCertificateAddToKeychain: Write permissions error. (1)

Success

sudo osascript -e "do shell script \"security add-trusted-cert -d -r trustRoot -k /Library/Keychains/System.keychain /Users/ubi/Applications/ArduinoCreateAgent/ArduinoCreateAgent.app/Contents/MacOS/ca.cert.pem\""
Password:

[umbynos]

It should be solved in the latest version (21.3.0) of installbuilder (changelog)
@silvanocerza tested it and everything went smooth 🧈

[umbynos]

Apparently, Silvano tested the firefox version of the agent, that is not affected by the problem, because it does not install the certificate. After another round of tests with Ubi we discovered some interesting things:
The issue appears to be the same as: jorangreef/sudo-prompt#137
here's the same guy: https://developer.apple.com/forums/thread/671582

[ubidefeo]

@umbynos I still have this issue.
I had to manually install the certificates and that created other issues with the IDE launching, requiring me to enter a password at every launch.
@rsora , we need this to be prioritised, I'll do a screen capture of the installation process to add here

[ubidefeo]

Upon further investigation this is something we can't seem to be able to tackle unless InstallBuilder allows shell scripts to be executed.
There is a chain of trust which fails when launching an AppleScript invoking a Shell script.

For now, users who get this issue, please run this command in the terminal after installing the Agent

sudo security add-trusted-cert -d -r trustRoot -k /Library/Keychains/System.keychain /Users/$(whoami)/Applications/ArduinoCreateAgent/ArduinoCreateAgent.app/Contents/MacOS/ca.cert.pem