diff --git a/bin/helpers/buildArtifacts.js b/bin/helpers/buildArtifacts.js
index 3d476295..e4aacd6b 100644
--- a/bin/helpers/buildArtifacts.js
+++ b/bin/helpers/buildArtifacts.js
@@ -15,7 +15,7 @@ const decompress = require('decompress');
 let BUILD_ARTIFACTS_TOTAL_COUNT = 0;
 let BUILD_ARTIFACTS_FAIL_COUNT = 0;
 
-const parseAndDownloadArtifacts = async (buildId, data) => {
+const parseAndDownloadArtifacts = async (buildId, data, bsConfig, args, rawArgs, buildReportData) => {
   return new Promise(async (resolve, reject) => {
     let all_promises = [];
     let combs = Object.keys(data);
@@ -28,7 +28,14 @@ const parseAndDownloadArtifacts = async (buildId, data) => {
         let fileName = 'build_artifacts.zip';
         BUILD_ARTIFACTS_TOTAL_COUNT += 1;
         all_promises.push(downloadAndUnzip(filePath, fileName, data[comb][sessionId]).catch((error) => {
-          BUILD_ARTIFACTS_FAIL_COUNT += 1;
+          if (error === Constants.userMessages.DOWNLOAD_BUILD_ARTIFACTS_NOT_FOUND) {
+            // Don't consider build artifact 404 error as a failure
+            let warningMessage = Constants.userMessages.DOWNLOAD_BUILD_ARTIFACTS_NOT_FOUND.replace('<session-id>', sessionId);
+            logger.warn(warningMessage);
+            utils.sendUsageReport(bsConfig, args, warningMessage, Constants.messageTypes.ERROR, 'build_artifacts_not_found', buildReportData, rawArgs);
+          } else {
+            BUILD_ARTIFACTS_FAIL_COUNT += 1;
+          }
           // delete malformed zip if present
           let tmpFilePath = path.join(filePath, fileName);
           if(fs.existsSync(tmpFilePath)){
@@ -99,6 +106,9 @@ const downloadAndUnzip = async (filePath, fileName, url) => {
     request.get(url).on('response', function(response) {
 
       if(response.statusCode != 200) {
+        if (response.statusCode === 404) {
+          reject(Constants.userMessages.DOWNLOAD_BUILD_ARTIFACTS_NOT_FOUND);
+        }
         reject();
       } else {
         //ensure that the user can call `then()` only when the file has
@@ -220,7 +230,7 @@ exports.downloadBuildArtifacts = async (bsConfig, buildId, args, rawArgs, buildR
             process.exitCode = Constants.ERROR_EXIT_CODE;
           } else {
             await createDirectories(buildId, buildDetails);
-            await parseAndDownloadArtifacts(buildId, buildDetails);
+            await parseAndDownloadArtifacts(buildId, buildDetails, bsConfig, args, rawArgs, buildReportData);
             if (BUILD_ARTIFACTS_FAIL_COUNT > 0) {
               messageType = Constants.messageTypes.ERROR;
               message = Constants.userMessages.DOWNLOAD_BUILD_ARTIFACTS_FAILED.replace('<build-id>', buildId).replace('<machine-count>', BUILD_ARTIFACTS_FAIL_COUNT);
diff --git a/bin/helpers/constants.js b/bin/helpers/constants.js
index cc65ff48..70dac61c 100644
--- a/bin/helpers/constants.js
+++ b/bin/helpers/constants.js
@@ -94,7 +94,9 @@ const userMessages = {
   SPEC_LIMIT_WARNING:
     "You might not see all your results on the dashboard because of high spec count, please consider reducing the number of spec files in this folder.",
   DOWNLOAD_BUILD_ARTIFACTS_FAILED:
-    "Downloading build artifacts for the build <build-id> failed for <machine-count> machines.",
+    "Downloading build artifact(s) for the build <build-id> failed for <machine-count> machines.",
+  DOWNLOAD_BUILD_ARTIFACTS_NOT_FOUND:
+    "Build artifact(s) for the session <session-id> was either not generated or not uploaded.",
   ASYNC_DOWNLOADS:
     "Test artifacts as specified under 'downloads' can be downloaded after the build has completed its run, using 'browserstack-cypress generate-downloads <build-id>'",
   DOWNLOAD_BUILD_ARTIFACTS_SUCCESS:
diff --git a/bin/helpers/utils.js b/bin/helpers/utils.js
index a8401418..bcddcf98 100644
--- a/bin/helpers/utils.js
+++ b/bin/helpers/utils.js
@@ -1314,25 +1314,29 @@ exports.readBsConfigJSON = (bsConfigPath) => {
 }
 
 exports.getCypressConfigFile = (bsConfig) => {
-  let cypressConfigFile = undefined;
-  if (bsConfig.run_settings.cypressTestSuiteType === Constants.CYPRESS_V10_AND_ABOVE_TYPE) {
-    if (bsConfig.run_settings.cypress_config_filename.endsWith("cypress.config.js")) {
+  try {
+    let cypressConfigFile = undefined;
+    if (bsConfig.run_settings.cypressTestSuiteType === Constants.CYPRESS_V10_AND_ABOVE_TYPE) {
+      if (bsConfig.run_settings.cypress_config_filename.endsWith("cypress.config.js")) {
+        if (bsConfig.run_settings.cypress_config_file && bsConfig.run_settings.cypress_config_filename !== 'false') {
+          cypressConfigFile = require(path.resolve(bsConfig.run_settings.cypressConfigFilePath));
+        } else if (bsConfig.run_settings.cypressProjectDir) {
+          cypressConfigFile = require(path.join(bsConfig.run_settings.cypressProjectDir, bsConfig.run_settings.cypress_config_filename));
+        }
+      } else {
+        cypressConfigFile = {};
+      }
+    } else {
       if (bsConfig.run_settings.cypress_config_file && bsConfig.run_settings.cypress_config_filename !== 'false') {
-        cypressConfigFile = require(path.resolve(bsConfig.run_settings.cypressConfigFilePath));
+        cypressConfigFile = JSON.parse(fs.readFileSync(bsConfig.run_settings.cypressConfigFilePath))
       } else if (bsConfig.run_settings.cypressProjectDir) {
-        cypressConfigFile = require(path.join(bsConfig.run_settings.cypressProjectDir, bsConfig.run_settings.cypress_config_filename));
+        cypressConfigFile = JSON.parse(fs.readFileSync(path.join(bsConfig.run_settings.cypressProjectDir, bsConfig.run_settings.cypress_config_filename)));
       }
-    } else {
-      cypressConfigFile = {};
-    }
-  } else {
-    if (bsConfig.run_settings.cypress_config_file && bsConfig.run_settings.cypress_config_filename !== 'false') {
-      cypressConfigFile = JSON.parse(fs.readFileSync(bsConfig.run_settings.cypressConfigFilePath))
-    } else if (bsConfig.run_settings.cypressProjectDir) {
-      cypressConfigFile = JSON.parse(fs.readFileSync(path.join(bsConfig.run_settings.cypressProjectDir, bsConfig.run_settings.cypress_config_filename)));
     }
+    return cypressConfigFile;
+  } catch (err) {
+    return {}
   }
-  return cypressConfigFile;
 }
 
 exports.setCLIMode = (bsConfig, args) => {