Rewrite community page (#203)

Author: Gadgetoid

community/slack.md

@@ -9,9 +9,9 @@ ref: community
 lang: en
 ---
 
-The micro:bit community is already spread across the world, building cool things with micro:bits and building the software that runs on them. Many micro:bit hardware and software resources are openly licensed, and we want to encourage and support contributions from anyone interested.
+The micro:bit community is spread across the world, building cool things with micro:bits and writing the software that runs on them. Many micro:bit hardware and software resources are openly licensed, and we encourage and support contributions from anyone.
 
-If you'd like to be part of the world-wide micro:bit developer community, then there are a couple of ways you can do this.
+If you'd like to be part of the world-wide micro:bit developer community, here's how to get started:
 
 ## Subscribe to the DAL, Editors and Devices newsletter
 
@@ -25,11 +25,13 @@ In addition to our regular [Micro:bit Educational Foundation newsletter](https:/
 
 [Slack](https://slack.com) is a messaging service that allows teams and communities to connect online. It's a brilliant tool for live collaboration and the place to be for current micro:bit chatter!
 
-Please note that Slack complements, but does not replace [micro:bit help & support](http://support.microbit.org, where you can search for help and ask the team questions.
+Note: For technical support you should use [micro:bit help & support](http://support.microbit.org), where you can search for answers and raise tickets to ask the team questions. Slack complements, but does not replace, this portal.
 
-Slack operate their own [privacy policy](https://slack.com/privacy-policy), so make sure you have read and you agree with this before signing up.
+Slack operate their own [privacy policy](https://slack.com/privacy-policy), make sure you have read and agreed with this before signing up.
 
-If you'd like to join the slack channel, please fill in the form below. This form collects your email address and system metadata, in accordance with the [privacy policy of Freshdesk](https://www.freshworks.com/privacy/) our support system. We only use this to process an invite to Slack. after which the ticket is closed off and archived. If you wish, you can always [deactivate your slack account at a later date.](https://get.slack.help/hc/en-us/articles/203953146-Deactivate-your-Slack-account)Freshdesk is currently working on the ability to [remove your own data.](https://support.freshdesk.com/support/discussions/topics/14331?page=1). In the meantime, please notify <a href="mailto:[email protected]">[email protected]</a> if you wish to have your email address removed from the Freshdesk system
+If you'd like to join the slack channel, please fill in the form below. This form collects your email address and system metadata, in accordance with the [privacy policy of Freshdesk](https://www.freshworks.com/privacy/) our support system. We only use this to process an invite to Slack, after which the ticket is closed and archived. If you wish, you can always [deactivate your slack account at a later date.](https://get.slack.help/hc/en-us/articles/203953146-Deactivate-your-Slack-account).
+
+Freshdesk is currently working on the ability to [remove your own data.](https://support.freshdesk.com/support/discussions/topics/14331?page=1). In the meantime, please notify <a href="mailto:[email protected]">[email protected]</a> if you wish to have your email address removed from the Freshdesk system.
 
 <script type="text/javascript" src="http://assets.freshdesk.com/widget/freshwidget.js"></script>
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@@ -40,10 +42,11 @@ If you'd like to join the slack channel, please fill in the form below. This for
 
 ## Other channels and communities
 
-In addition to the Foundation's own channels of communication, there are many other online communities of support.
+In addition to the Foundation's own channels, there are other communities for support and discussion:
 
 - [MakeCode micro:bit forum](https://forum.makecode.com/c/microbit/11) Connect with the MakeCode team for more technical details regarding developing micro:bit extensions or working on the MakeCode editor.
 
 - [Mu Gitter](https://gitter.im/mu-editor) Gitter chat is similar to Slack and aimed at developers using [Mu](https://codewith.mu/)
 
 - [/r/microbit](https://www.reddit.com/r/microbit) A reddit discussion on micro:bit
+